We needed a consultant who was really part of the team. I definitely feel like that with Donor Database Experts. The DDX team has great trainers. They're patient, they answer all of our questions, they're responsive.
Nancy Ketchman — Former Director of Advancement, Sisters of St. Francis of Assisi
DDX helped us strategize how to make high impact changes with the budget we have now and then help us create a plan forward so that we can invest in the changes we need in the order of priority.
Melissa Johnson — Former Executive Director, Bellevue College
Our experience has been fantastic with them. They're very responsive, they understand fundraising and not just database management. They've taught me things about fundraising that I didn't know. I would absolutely recommend them.
Samantha Coffeey — Manager of the Annual Fund, St. Lawrence Health Foundation
The team is constantly making sure that our campaign dashboard is up to date so that we can report those numbers correctly. There's a lot of nitty-gritty details for grants like how much we've raised so far for certain projects that we need access to. Having the database is very helpful to get those answers quickly, and not have to keep going back and digging for what we need financially.
Samantha Coffeey — Manager of the Annual Fund, St. Lawrence Health Foundation
The team at DDX seamlessly stepped in and out of the projects and processes I needed support with and I am extremely grateful as a professional and as a human for the amount of support I received during a high stakes time.
Andrea Gonzales — Director of Database Strategy and Analytics, Craig Hospital
DDX didn't take advantage of my novice nature around this kind of a product or project. They didn't take advantage when I let them know we had resources. They are transparent, they're trustworthy, they're efficient, and they are experts. I have nothing but praise for them.
Melissa Johnson — Former Executive Director, Bellevue College
The attention to detail they provided was outstanding—they travelled to our headquarters and conducted on-site training for our team.
Nancy Ketchman — Former Director of Advancement, Sisters of St. Francis of Assisi
The expertise that they have is just amazing. The thoroughness that they apply is incredibly strong. I have a lot of confidence whenever they're working on something.
RozeLyn Beck — Former Chief Relationship Officer, Commemorative Air Force
The most striking thing about working with Donor Database Experts has been their communication and customer service. They have been a fantastic partner throughout the entire process.
Melissa Johnson — Former Executive Director, Bellevue College
From the very beginning, Donor Database Experts were incredibly thorough in understanding the unique challenges we faced. They didn’t just jump into solutions; they took the time to listen, ask insightful questions, and truly understand our complex needs.
Nancy Ketchman — Former Director of Advancement, Sisters of St. Francis of Assisi
Donor Database Expert’s efficiency, their team, their ability to get data, that all moves fundraising forward. We can target subsets of our database. There's a huge monetary return in being able to reach people who want to engage with you.
Melissa Johnson — Former Executive Director, Bellevue College
Once we selected the system, DDX took charge of the customization and implementation. They helped us merge the data from our three databases into one cohesive system, ensuring that the conversion was as smooth as possible.
Nancy Ketchman — Former Director of Advancement, Sisters of St. Francis of Assisi
Donor Database Experts are one of the most professional consultants I've ever worked with. They know their stuff. They are patient and professional. They will get back to you with answers to your questions. And I feel very, very confident in sharing our most confidential donor information with them because of that professionalism. I highly recommend them.
Nancy Ketchman — Former Director of Advancement, Sisters of St. Francis of Assisi
DDX thinks outside the box, responds to urgent needs, and is willing to step in — getting me to the point where I can handle the situation.
RozeLyn Beck — Former Chief Relationship Officer, Commemorative Air Force
If we hadn’t partnered with DDX when we did, I can’t even imagine where we would be right now. Their expertise has helped us clean up years of data chaos, implement better processes, and navigate some very difficult situations.
RozeLyn Beck — Former Chief Relationship Officer, Commemorative Air Force
I had interviewed other consulting firms, but it was clear that Donor Database Experts stood out because of their professionalism, honesty, and depth of experience. They were upfront about what was a realistic timeline for our solution, which was invaluable in helping me set proper expectations with my team.
Nancy Ketchman — Former Director of Advancement, Sisters of St. Francis of Assisi
I would highly recommend Donor Database Experts to any organization looking for database management and fundraising support. They’re not just consultants—they’re part of our team, and I trust them completely.
RozeLyn Beck — Former Chief Relationship Officer, Commemorative Air Force
They have successfully met deadlines for two data requests from our Annual Giving Manager for our mailing and emailing lists. WE ARE SO VERY PLEASED WITH THEIR WORK. Thank you DDX!!!
Andrea Gonzales — Director of Database Strategy and Analytics, Craig Hospital
